Referrals are an essential part of primary health care. When done well, referrals demonstrate the primary care provider’s commitment to each patient’s health, resulting in a higher perception - and rating - of quality of care. When overlooked, the results can be disastrous. Patients who miss referrals may reappear months later with advanced conditions that could have been mitigated with the early preventative care intended by the referral. Proper referral management leads to enhanced patient health, and often higher reimbursement as it is an essential part of pay-for-performance programs like Meaningful Use and Patient-Centered Medical Home.
i2iTracks’ Referral Tracking makes managing and tracking referrals effective and efficient. The Patient Referral screen allows your staff to collect and manage the rich data related to each referral, which is essential for the successful and timely completion of that referral. Reporting on this data then provides management with important information on trends and statistics that can lead to reduced cost and higher quality of patient care.
i2iTracks Referral Tracker captures critical information not in most EHRs – Referral sources and specialties, status indicators, insurance authorizations, appointments, follow-up, ICD, CPT codes and more.
The i2iTracks patient referral screen goes beyond the data typically tracked by your EHR, and can be customized with the data fields your organization needs. You can track the reason for the referral, location and specialist referred to, referral status and more, to enable effective follow-up and management.
Easily manage your outstanding referrals from an up-to-date summary list allowing you to sort referrals by status, source, specialty, etc. to enable efficient follow-up and keep referrals from falling through the cracks.
The referral manager is an easy to review summary of all referrals which can be sorted by any detail – source, specialty, status, - to identify referrals that need staff attention. Tracking referrals in this way reduces the probability that a referral will fall through the cracks, as all of the detailed data is exposed.
The Referral Statistics Report takes the analysis of your referrals to another level providing detailed statistics by provider, specialties and referral sources. By exposing patterns and frequency of referrals by provider, management can uncover opportunities to negotiate volume discounts, increase the number of specialists on staff internally, and expose over and under referral patterns that can help reduce costs and improve the quality of patient care.
The Referral Statistics report can uncover patterns - such as over and under referring- that can help you manage costs and improve the quality of patient care.
With i2i Systems Referral Tracking, this critical business process can now be managed more effectively.
Contact us to learn more about how i2iTracks can help improve the efficiency and efficacy of your patient referrals.
⇒ Patient Search and Data Audit
⇒ Comprehensive Standard Reporting
⇒ Preventive Health Care Maintenance
