The i2iTracks Recall system provides you with a comprehensive yet easy method to remind your patients to return to the health center for preventive care, immunizations, procedures, and more.
A patient can be individually assigned to a recall based on a specific provider request, or a group of patients can be assigned a recall based upon a diagnosis, a procedure, and a visit date. For example, you may want to create a recall for a group of diabetic patients who have not been seen for three months, or a group of dental patients who have not had a cleaning for six months. Or, you may want a specific patient to return in two months based on a provider’s request.
Each type of recall is supported by a customizable recall protocol that consists of a series of emails or letters to send to patients to remind them to schedule an appointment.
i2iTracks Recall Manager helps you keep track of the various types of recalls that are outstanding and reminds you when it is time to take action.
Once a recall is generated, i2iTracks monitors each recall to make sure the patient complies with the request. Using the quick view of recall status, you can easily identify recalls that need attention - ‘Failed Recalls’ for personal follow-up, mailings that are ready to send, etc.